Communicate Anywhere. Anytime.

Business Continuity, Backup Systems and

Remote Site Communications

On Call offers two types of satellite services and a variety of form factors to meet the needs of your project. 

 

Top Questions From Clients Choosing a Satellite Service

Can I get as much bandwidth as I need?

Yes. Most requirements can be easily met on one of our two service networks and using small VSAT antennas.  From backing up an office on a business continuity plan to high quality HD live video transmission for broadcasters we have a service plan to meet your needs.  And our network has plenty of overflow capacity to multiple sources so you can feel comfortable knowing we always have enough bandwidth.

How much does satellite Internet cost?

Satellite Internet rates are determined by the following factors.

How much bandwidth you need to access.  Do you need 512 Kb/s or 10 Mb/s?

How long you need to access the time for.  15 minutes or a full week?

How frequently you need to access the time.  Plans that provide everyday access are generally priced more economicallythan occasional rates.

Are you on a shared satellite network (TDMA) or a dedicated (SCPC) link?

The Service Level Agreement you require of the service

Can you provide me with both the satellite equipment I need and the service?

Absolutely.  We provide turnkey solutions including hardware, satellite space and any communications engineering services required to integrate your new system into your workflows.

Does satellite Internet work the same as the Internet I am used to?

Yes, it mostly does. Because of "satellite delay" (the physical time it takes for a signal to travel over 46,000 miles from the earth, to the satellite and back) there are some applications which may work differently but nearly every application will work fine.  We can help you evaluate which of your applications  need a litle extra TLC to ensure that your systems work quickly and reliably.

Questions You Should Ask a Satellite Service Provider BEFORE You Sign A Contract

  • What is your coverage area?
  • What do I need to do to change geographic locations?
  • Do you support EVERYTHING you sell?
  • What kind of technical support do you offer?  will I be charged for after hours time or for hardware troubleshooting?
  • Do you have a support line specifically for commercial clients?
  • How are your support staff trained?
  • How will you ensure adequate space is available in the event of a natural disaster or major event?
  • Do you have a backup satellite?  How will you handle outages?
  • What kind of assurances do I have about the quality of the link and the availability of space?
  • Which other satellites can I use the equipment I am purchasing on?

 

Not all satellite networks are created equal. 

 

On Call stands for high quality satellite equipment, top quality service, incredible client technical support.  We believe in fair, honest pricing and a product and service we can stand behind with pride.

 

Our client support team develops relationships with our clients.  They know your technical comfort level and how you use your service.  So they can help you identify problems quickly and get them resolved. 

 

Find out what the difference means to your company.  Call us at (949) 707-4729

 

 
 
 
 
 
WEAU-TV (Eau Claire, WI) Showcases their new QuickSPOT™ system to SBE Chapter

On September 3rd, Todd Ritchie and Ron Viste of WEAU (Eau Claire, WI) hosted Society of Broadcast Engineers (SBE) Chapter 112 of Western Wisconsin for their annual steak picnic, which provided a great opportunity for the station to showcase their new QuickSPOT vehicle.  
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