Communicate Anywhere. Anytime.

Customer Support

"On Call's service is fantastic. If no one is available, a system isn't worth much. On Call is always available to solve any problem quickly."

Rick Minutello, News Operations Director, WPXI, Pittsburgh

technical support for QuickSPOT on demand bandwidth and satellite communications equipmentWhen you call On Call Communications Technical Support Team, your call is handled by seasoned engineers specializing in IP communications and RF engineering. You'll get real troubleshooting support and knowledgeable answers to your questions.

 

Customer service is key to our customers satisfaction with our systems and services and the reason so much of our business comes from referrals.

 

Always On Call

Fast Response. 24/7

On Call's technical support team is always ready to serve you for your network or troubleshooting needs. In the mobile environment, circumstances are always changing so we are monitoring the network 24/7/365 to keep things up and running for you. All service clients, including rental clients, get access to our 24 hour tech support line putting you in touch with the tech support team, day or night.

 
 
 
 
 
WEAU-TV (Eau Claire, WI) Showcases their new QuickSPOT system to SBE Chapter December-16-2013 December-16-2013

Society of Broadcast Engineers Picnic featuring QuickSPOT SNG satellite system
On September 3rd, Todd Ritchie and Ron Viste of WEAU (Eau Claire, WI) hosted Society of Broadcast Engineers (SBE) Chapter 112 of Western Wisconsin for their annual steak picnic, which provided a great opportunity for the station to showcase their new QuickSPOT vehicle.  


Tim Jackson from On Call Communications was on hand to describe the system and provide an overview of the On Call QuickSPOT product, which greatly simplifies the process and increases affordability for satellite news gathering.  SBE members representing other stations from the LaCrosse/Eau Claire DMA were able to see for the first time how a hybrid TVU/satellite on-demand system can increase news coverage capabilities at a fraction of the cost of a traditional satellite news gathering vehicle.Get reliable, dedicated  high speed satellite Internet uplinks anywhere with QuickSPOT  



“We are thrilled to have recently rolled out our new QuickSPOT vehicle and look forward to getting our news crews comfortable with the simplicity and flexibility of the hybrid TVU/satellite system.  We are the only station in the market that won’t be limited by cellular and microwave limitations,” says Ron Viste of WEAU.  


Society Broadcast Engineers learns how to use their bonded cellular backpack over an IP satellite linkOn Call’s Tim Jackson states, “we were pleased to be part of SBE Chapter 112’s meeting and to show others in the market the features, benefits and simplicity of the QuickSPOT system.  We’re proud to support WEAU as the market leader in the LaCrosse-Eau Claire market as they greatly expand their newsgathering capabilities.”

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On Call Supports CBS News Teams Live in Haiti Using QuickSPOT Satellite News Gathering Systems June-15-2010

On Call Communications sprung into action again in support of CBS News in Haiti providing live and taped video feeds, internet access and phone lines for their news teams covering the earthquake using the QuickSPOT satellite news gathering system.

 

 CBS News In Haiti uses QuickSPOT satellite news gathering system

 

 

On Call used the very portable QuickSPOT 96 centimeter fly and drive satellite news gathering antenna to establish a high speed internet pipe which CBS News crews used for their video and communications needs. The system transmitted both live and edited standard definition MPEG-4 video feeds for the producers in addition to establishing a mobile office complete with direct dial in/out phone lines and wireless internet access for email, web browsing and corporate communications .


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